Shipping & Returns & Warranty
Shipping, Returns & Warranty
Fast shipping, easy returns, and dependable coverage—here’s what to expect with your Ace Optics order.
Shipping
- Processing time: 1–2 business days
- Delivery: Standard U.S. shipping in 3–5 business days; expedited options available at checkout
- Tracking: Sent via email once your order ships
- International shipping: Contact our support team for current destinations, delivery times, and duties information
Returns
If you’re not completely satisfied, you can return your Ace Optics purchase following our simple return process.
- Check our Return Policy for the current return window and step-by-step instructions
- Items must be in original condition and packaging
- Once processed, refunds or exchanges are issued promptly
Warranty
Every pair of Ace Optics eyewear includes a lifetime warranty against manufacturing defects. Register your warranty using the card included in your package.
- Lens coatings: ClearShield™ anti-fog and scratch-resistant protection
- What’s covered: Manufacturing defects in materials or workmanship
- What’s not covered: Loss, theft, or damage caused by misuse
How to File a Warranty Claim
- Email support@aceopticsusa.com with your order number and clear photos
- We’ll review your claim and, if approved, issue a replacement or store credit
Helpful Links
Shipping, Returns & Warranty — FAQs
How long does shipping take?
Standard U.S. delivery typically takes 3–5 business days after 1–2 days of processing. Expedited options are available at checkout.
Do you ship internationally?
Yes. Please contact support for available destinations, shipping times, and customs details.
What does the lifetime warranty cover?
Our warranty covers manufacturing defects in materials and workmanship. It does not cover loss, theft, or damage due to misuse.
How do I file a warranty claim?
Email support@aceopticsusa.com with your order number and photos. We’ll confirm receipt and provide next steps.
What is your return window?
Check our Return Policy for the current return timeframe and detailed instructions.